Sunday, December 18, 2016

[REVIEW] Delishop - Thailand Online Supermarket, Plus Discount Code for Readers!

Unlike the online shopping portals of established department stores and supermarket chains, Delishop is a complete online supermarket (without any shopfronts), aiming to eventually provide its customers with everything they need (ranging from food to home essentials and even stationery). A huge proportion of their goods are procured from Europe and every item is stored in their own warehouse to ensure quick delivery to customers upon order. Impressively, they already deliver to every location in Thailand.

I found it interesting when Delishop invited me to try out their service, and those who have read my previous post on online shopping will know that I have had my fair share of frustrations even if I find such services useful. I decided to put Delishop to the test.

Test 1:

The first test revolved around their promise to let customers choose specific delivery time slots, and also the possibility to deliver after office hours. I made my order and chose it to be delivered to my apartment the next day between 6-9pm.

The products arrived at 8.30pm, and the messenger was extremely friendly as well. Test passed!

Test 2:

I CHANGED the delivery address using the same customer account, to be delivered to my office during working hours, between 9-11am.

My 2nd group of groceries, meat still nicely frozen.

I had some doubts when it approached 11am and no one called me, but it arrived in the nick of time, with the same messenger jokingly asking me why I changed address. He had enough change when I flashed out a 1000THB note for payment too.

Stranger in Bangkok's verdict.

I am happy to report that Delishop passed both my tests with flying colours, which essentially means that if you are in Bangkok, the entire delivery and collection process will be a breeze.

The overall experience was not perfect though. Firstly, food items aside, the household items were pretty lacking. We have to note, however, that Delishop is less than 1 year old. I am confident they are constantly working on building up their variety so that they will eventually become as comprehensive as any supermarket around.

Secondly, their best deals are attractive, but confusing to understand. Fret not, I am here to explain them to you so that you have a clear idea when you make your decisions. Generally, they have 5 kinds of promotions:

. Buy 2 pay 1 : You add 2 products in the cart but will only pay 1 – it’s essentially a 50% discount
. Freebies: If you purchase Freebies, you will get a cashback voucher in the value of the Freebies you purchased and can be used for your next order (valid for 15 days)
. Discount: Discounted price
. Giveaway : Delishop regularly offers samples of new products to be given to customers with every order. 
. Coupon Code: Special coupon code when there are a unique events (World Cup, Black Friday etc…)

Talking about coupon codes, Delishop has kindly given me a chance to present an early Christmas present for all my readers. Just input the code STRANGERINBANGKOK while checking out and you can get 250THB off your total bill. Furthermore, there is no minimum order required and no expiry date!

Disclaimer: Delishop provided me with coupon codes to try the service twice, but all opinions and comments are mine.

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